Our Hearing Services


Being independent means we are free to source and fit any hearing aid available in Australia. That way you get the right device for your circumstances every time.

As an Australian Government approved hearing services provider, we offer fully subsidised services and hearing aids to approved pensioners and Department of Veterans Affairs (DVA) card holders.

As an ethical healthcare provider we believe life-changing technology should be priced within the reach of everyone.

Full Audiological Assessment - Adult $145.00*

(Free for Pensioners and DVA card holders)

Typically including;
•    a thorough case history discussion,
•    otoscopic examination,
•    tympanometry test,
•    pure tone audiometry test,
•    speech audiometry test
•    counselling for rehabilitation according to your specific personal circumstances and goals (including tinnitus),
•    further referral if required

This comprehensive one-hour examination and assessment is suitable for all adults wanting an impartial and unbiased understanding of their hearing health and suitability for hearing aids. Also suitable for GP and specialist referrals, NDIS applications, employment screenings or personal injury claims.

This assessment will give you a clear understanding of your unique hearing strengths and limitations and allow you to be an informed participant in your hearing rehabilitation process.

*Medicare rebates may be available under the Chronic Disease Management for allied health services program. Speak to your GP for a referral.

Full Audiological Assessment - Child $145.00*

Typically including;
•    case history discussion,
•    otoscopic examination,
•    tymanometry test,
•    pure tone audiometry test,
•    acoustic reflex testing,
•    referral to government assisted rehabilitation pathways where appropriate.

This comprehensive one-hour examination and assessment is suitable for diagnosis of hearing problems in school aged children. Referral to GP or specialist and referral to government assisted rehabilitation.

This assessment provides parents and care givers with a clear understanding of their child’s unique hearing circumstances. Options with regards to further examination or rehabilitation are fully explained.

*School aged children only. Medicare rebates may be available under the Chronic Disease Management for allied health services program. Speak to your GP for a referral.

Hearing Aid Fitting - Adult $450.00*

(Free for Pensioners and DVA card holders)

Our fitting service involves 3 sessions.
Expect one hour for the initial appointment and 30-45 mins for each follow up appointment, held 1-week and 6-months after your initial fitting.
We follow the gold standard prescriptive method established by the National Acoustics Laboratory of Australia to fit and adjust your hearing aids correctly.

Typically including;
•    otoscopy,
•    REM probe tube measurements,
•    speech mapping,
•    localisation and balance check,
•    loudness comfort check,
•    retention and comfort check,
•    speech in noise test,
•    counselling on management (including dexterity issues), communication tactics, acclimatisation and hearing aid maintenance,
•    assistance with technology integration.

Expect your hearing aids to perform at their optimal levels as a result of these consultations. With patience and attention to detail we deliver the maximum comfort and audibility of speech your hearing aids can offer, regardless of where they were purchased.

*Medicare rebates may be available under the Chronic Disease Management for allied health services program. Speak to your GP for a referral.

Hearing Aid Adjustment - Adult $145.00*

(Free for Pensioners and DVA card holders)

This 30-45 min appointment is conducted annually for our existing patients. It is also for people who already wear hearing aids but feel they aren’t working as well as they would like.

May include any or all of the following;
•    otoscopy,
•    pure tone audiometry,
•    tympanometry,
•    case history review,
•    review of rehabilitation goals and progress,
•    REM probe tube measurements,
•    speech mapping,
•    localisation and balance check,
•    loudness comfort check,
•    retention and comfort check,
•    speech in noise test,
•    counselling on management (including dexterity issues), communication tactics, acclimatisation and hearing aid maintenance,
•    assistance with technology integration.

This is an essential part of ongoing hearing rehabilitation as it allows us to monitor your hearing for any changes, reprogram your hearing aids as required and service you hearing aids keeping them in top condition.

*Medicare rebates may be available under the Chronic Disease Management for allied health services program. Speak to your GP for a referral.

Not quite sure what you need?

No problems. Just give us a call. Maybe we can help you over the phone? Perhaps you’d prefer a complimentary 15 min consultation with Penelope?

Maybe you’re just looking for hearing aid prices? If so, give us a call. We understand the importance of shopping around for a fair price.

If you are:
•    unsure if you need help,
•    not quite ready to take the plunge,
•    seeking an alternate and independent second opinion, or
•    perhaps you are just shopping around?

Just pop in for a cuppa and a chat. We have plenty of parking on site and would love you to be our guest.

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